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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johana Cervantes

October 9, 2023

5  out of  5 rating by Johana Cervantes
"¡Excelente servicio! Si quieres encontrar una aseguradora que te ayude a obtener buenas coberturas y por precios bajos, Joe Carbajal es tu opción. La atención de Adriana y especialmente la de Daniel me ayudo a encontrar un plan adecuado para mi auto y además una aseguransa de vida. Te explican a detalle como funcionan tus seguros y son muy amables para atenderte a la hora que los necesitas. Te atienden en Español si es que lo requieres."
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September 25, 2023

5  out of  5 rating by fms50cal
"Best money saving honest quotes, and Daniel treats you like a king, works for you, and listens to your needs to get you the best quotes, thank you guys!!!"
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Joe F

September 14, 2023

5  out of  5 rating by Joe F
"I am the type of person that really appreciates someone that cares about their job and does the most to help its clients with their endeavors. There have been many occasions when I have had to call Adrianna or message her with time sensitive insurance related needs and she has never let me down. In fact, there are times when she has what I need before a lender actually has made a request. I really like how responsive Adrianna is when I need insurance or for any other information related to insurance needs. In addition, I am the type of person that really likes having a business relationship with a personal touch, i.e. being immediately recognized when I walk in the door. Why is this important? Simply because it shows that a business and its representatives care about you and are invested in you. And yes, there are many other insurance companies and some with lower premiums in some cases. However there is nothing more annoying than to have insurance needs and to have to call some anonymous machine in some other state or country and then have to wait to see if a real person is available. Even if you happen to get a hold of a live person, that person does not know who you are, has no history with you and really doesn't care about you or your needs.......only your money. I like having the ability to call Joe Carbajal's office and be recognized. I also like the fact that I can drive over to their office and take care of my business in person. Again, there may be cheaper options when it comes to insurance, but the level of service can never equal what I have with Joe Carbajal's office."
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Tasha Lockett

November 16, 2022

5  out of  5 rating by Tasha Lockett
"The staff goes above and beyond to assist you. I'm very pleased with their service. Especially with Daniel he has helped me out with every situation. He gets back to me in a timely manner. I greatly appreciate you."
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Vanessa Garcia

September 30, 2022

5  out of  5 rating by Vanessa Garcia
"Best insurance place in las cruces!! Daniel is very helpful and has great customer service. He is your person to go to!!"
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Rebecca Nichols Skinner

September 21, 2022

5  out of  5 rating by Rebecca Nichols Skinner
"Daniel was very helpful and was able to offer me savings in ways that I really needed. I have compared auto insurance, staying with the same coverage/company for over 3 years, as no other company offered me more. This was the first time I actually got more coverage and it ended up costing me less."
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Johnny Espino

September 20, 2022

5  out of  5 rating by Johnny Espino
"The best insurance office in town! Adriana and Daniel are profesional, helpful, forward, and honest about quotes. The office staff immediately responds to any questions via phone or email. Highly recommend."
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Mohammad Ali

September 20, 2022

5  out of  5 rating by Mohammad Ali
"They are very helpful And explain things by good examples."
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Chaska Peacock

August 23, 2022

1  out of  5 rating by Chaska Peacock
"I was contacted by this company and given a quote attractive enough for me to cancel my former insurer. Three weeks after they had collected my premium and issued me insurance I received a call stating that my premium would be about $30 higher each month. Beware. Even if this was an honest error, it shows the incompetency of the agent. All this cost me much time and energy."
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Salina Garcia

June 21, 2021

5  out of  5 rating by Salina Garcia
"Good prices and very helpful staff."
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Mayra Gandara

June 3, 2021

5  out of  5 rating by Mayra Gandara
"Un gran servicio"
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Michael LaTorra

January 5, 2021

5  out of  5 rating by Michael LaTorra
"Joe Carabajal's insurance agent office has always served me well"
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Sal Pena

September 25, 2020

5  out of  5 rating by Sal Pena
"Great experience...courteous, knowledgeable professionals, I highly recommend!"
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Blondie Madi

February 17, 2020

5  out of  5 rating by Blondie Madi
"Best insurance rates I have gotten in a long time"